Q. How do I cancel a user session or restart an environment in Business Central?
A. The Dynamics 365 Business Central Admin Center allows an administrator to restart a Business Central Environment or cancel a Business Central user session.
Canceling a session is sometimes the only way to unblock an environment where a user may have started a long-running locking process that is preventing other users from working.
In some instances, canceling the sessions may not resolve the issue. In those situations, you should restart the environment.
To restart an environment or cancel user sessions:
- Open the Dynamics 365 Business Central Admin Center
- Select the Environments section for a list of the available Environments
- Click on the selected environment to open the environment page
- From the Environment page, select Sessions from the top menu to open the “Manage Sessions” page.
To cancel a user session:
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- Select the user (or users if multiple user sessions need to be canceled) from the list and click the “Cancel session” link next to the user or the “Cancel selected sessions” button.
- Click Yes to confirm that you would like to cancel the user session.
- Select the user (or users if multiple user sessions need to be canceled) from the list and click the “Cancel session” link next to the user or the “Cancel selected sessions” button.
Note: A canceled user will receive a pop-up notification that their session was paused and to refresh to continue
To restart an environment:
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- Select the “Restart Environment” button.
- Click Yes to confirm that you would like to restart the environment.
Note: The environment status is visible in the Details section on the environment page. The status will show Restarting while the environment is restarting and Active when the restart has finished.
Let’s see it in action:
Note: The code and information discussed in this article are for informational and demonstration purposes only. This content was created referencing Microsoft Dynamics 365 Business Central 2024 Wave 2 online.